TERMS OF SERVICE

ORDERING AND PERSONAL INFORMATION

To place an order, you must provide your name, address, email, phone number, and payment details. We do not store credit/debit card information for security reasons. All payments are securely processed by Stripe. After an order has been processed you will receive an email receipt. Please verify all details for accuracy. A valid contact telephone number is required for swift communication regarding your order and is essential for courier deliveries.

PAYMENT DETAILS

Payment for all orders is made at the time of purchase through our secure online payment facility. Credit/debit cards are accepted. The total order cost includes product prices along with UK delivery charges. By entering your card details, you confirm ownership. Cardholders are subject to validation checks by their issuers. We are not liable for delays due to payment authorisation refusals.

DELIVERY AND STOCK AVAILABILITY

All items listed in our online shop are available for purchase unless otherwise specified.
While we strive to meet delivery times stated on our site, busy periods or public holidays may cause slight delays. Delivery times are estimated and may vary.

For international deliveries please contact us at contact@ceramicsculpture.gallery to calculate the shipping costs separately.

CANCELLATION POLICY

If you wish to cancel a purchase, you have 14 days from the day of receiving the products to do so. Please refer to our Delivery and Returns policy for detailed instructions.

For cancellation before order dispatch, please contact us immediately. Follow our Returns Policy if the order has already been dispatched.

DISCLAIMER

Our goal is to provide useful and interesting information and news. However, please note that details may change, and the information provided is for guidance, not recommendation or endorsement. We offer links to other sites for reference, but we cannot take responsibility for their content or privacy policies.